About me

I am an experienced IT Support and PHP (Yii2-Framework) dedicated to providing efficient technical assistance and excellent customer care. With a strong foundation in troubleshooting hardware and software issues, network setup, and system deployment, I help users resolve problems quickly and effectively. I also have hands-on experience in web development using the Yii2 PHP framework, building and maintaining internal web applications to enhance operational efficiency and user experience.

What i'm doing

  • Web development icon

    Web development

    Built and maintained web applications based on the Yii2 PHP framework to enhance operation efficiency and data management.

  • IT Support

    Supported hardware, software(Licensing), and network-related issues with technical support, keeping downtime to a minimum and user.

  • Adobe Photoshop

    I make high-quality photos of any category at a professional level.

  • Linux Server Administration

    Install, configure, and maintain Linux servers. Manage user accounts and permissions. Monitor system performance and troubleshoot issues.

Daniel lewis
quote icon

Daniel lewis

Richard was hired to create a corporate identity. We were very pleased with the work done. She has a lot of experience and is very concerned about the needs of client. Lorem ipsum dolor sit amet, ullamcous cididt consectetur adipiscing elit, seds do et eiusmod tempor incididunt ut laborels dolore magnarels alia.

Resume

Experience

  1. Clerk Processor B

    National Irrigation Administration

    Built and maintained internal web applications based on the Yii2 PHP framework to enhance operation efficiency and data management.

  2. Technical Support Specialist

    Action.Able INC.

    Conducted regular maintenance, software updates, and data backups to provide efficient system performance.

  3. Quality Assurance Specialist

    Action.Able INC.

    Conducted customer complaints and escalations to determine root causes and provide recommendations.

  4. Customer Service Representative

    Inspiro Relia

    Resolved customer issues with professionalism and compassion, maintaining high levels of satisfaction and issue resolution.

  5. Project Web Developer

    PLDT (Under Servflex)

    Performed routine system backups, upgrades, and performance tuning to maintain platform stability and data integrity.

  6. Freelance Web Developer

    Self-Employed

    As a Web Developer, I specialize in building scalable and efficient CRM (Customer Relationship Management) systems using the Yii2 PHP framework. I leverage Yii2's robust MVC architecture, built-in Gii code generator, RBAC (Role-Based Access Control), and strong support for ActiveRecord and AJAX to develop secure, modular, and responsive CRM applications tailored to business needs.

  7. Graphics Operator

    Nakayama Technology Corporation

    Handled numerous image editing projects within strict deadlines while ensuring timely completion without sacrificing quality.

Education

  1. STI College 2yr Program

    2012

  2. Digos City National High School

My skills

  • Adobe Photoshop
    80%
  • Web design
    40%
  • Yii2 (PHP Framework)
    80%
  • Java Script
    60%
  • Linux Ubuntu Server
    60%
  • LAMP Stack
    40%